Shipping & Returns

Shipping Policy

Thanks for purchasing our products at HONEYCARE operated by U PLAY USA.

 

  • Orders only ship on business days, which are Monday - Friday

  • All expedited orders require a street address

  • Orders cannot be shipped to PO Boxes

  • Shipping available in the United States of America nationwide

Return & Exchange Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help!

 

We offer free returns or exchanges within 14 calendar days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.

 

If you have any additional questions or would like to request an exchange/refund, feel free to contact us.

Request 
an exchange / refund

Please provide your name, email, and order

number associated with the order, and describe your intention in detail.

Thanks for submitting!