Shipping & Returns
Thanks for purchasing our products at HONEYCARE operated by U PLAY USA.
Orders only ship on business days, which are Monday - Friday
All expedited orders require a street address
Orders cannot be shipped to PO Boxes
Shipping available in the United States of America nationwide
Return & Exchange Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer free returns or exchanges within 14 calendar days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.
If you have any additional questions or would like to request an exchange/refund, feel free to contact us.
an exchange / refund
Please provide your name, email, and order
number associated with the order, and describe your intention in detail.